Trouble accessing earn activities

[PeggyH674394]

  Is anyone else having trouble accessing the earn activities today?

[AARPConsumerCare]

@PeggyH674394 Are you getting an error message when you try to access the site: https://www.aarp.org/rewards/earn/ ? You may want to follow the website troubleshooting steps to get back on track: https://aarp.info/2I3wo4C  - Janelle M.

[shamit]

Yes I had trouble.  I finally was able to earn points but I didn't get the 50% bonus for being a AARP member.  Hopefully that will correct tomorrow.  I have had this happen many times before. I don't understand why they have the same problems for years and can't get it corrected.  

[AARPConsumerCare]

Hi shamit. I am seeing that you are receiving your AARP member 50% bonus points. Please let me know if there are instances when you did not receive them and I would be glad to make an adjustment. If you have any questions, I'm always here to help. - Stephen K.

[CatherineS641676]

I can't get the mini or daily crossword puzzles to load today. Is there a problem, or am I just special? Appreciate your help

[AARPConsumerCare]

Hi @CatherineS641676, we're aware of the issue on our website that was affecting the games and our team worked diligently to correct it. I apologize for the inconvenience. Our website is working now. Are you still having issues accessing the games? - Diana G.

[CatherineS641676]

I'm good, thanks

[AARPConsumerCare]

That's great to hear, @CatherineS641676! You're welcome. - Diana G. 

[HokiePoq]

Loaded today but not yesterday for me.  I could redeem but didn't get points for videos or puzzles.   And the mini wouldn't let me repeat it and get the points later when things were working again.