CANT PURCHASE ANY GIFTCARDS

[CraigD696958]

I have used different browsers .. my name and address is exactly correct and I keep getting this message over and over .. I have the money in my account plus 10 .. i came to this forum and see that other people are having this same exact problem .. I feel like you guys need to fix your payment portal should probably be the main focus for tonight’s maintenance 

[AARPJanelleM]

@CraigD696958 Thank you for reaching out and letting us know about this error you are receiving. Ad-blockers may also cause this error message; have you had an opportunity to try disabling any browser-based ad block and tracking settings? If you'd like to let me know which browser you are using, I can provide the steps we have to disable these settings.  

[PhillipS46470]

This is not the issue, it is YOUR WEBSITE,this problem days back over 4 years, as I was unaware of this issue until after I signed up yesterday, I will be calling to cancel subscription today.

[AARPConsumerCare]

Hi Phillip. I'm sorry you're having an issue purchasing gift cards. If you are getting a payment error, please click on https://aarp.info/38ASdWR  If not, may I please ask the error message you are getting? If you have any questions, please send a Private Message to https://m.me/aarp and I'd be glad to help you. - Stephen K.

[PhillipS46470]

Yeah, no help at all, aarp literally charged the same card with the same address from the same person the day before for membership fees and now it doesn't work🤷🏼‍♂️, go figure, still no resolution to this 5 year old problem.

[AARPConsumerCare]

Hi Phillip. Again, I'm sorry you're having an issue purchasing gift cards. May I please ask the error message you are getting? - Stephen K.